Donor Relations Survey

We are hugely grateful to all our donors for their support at MDUK. Your input is essential as MDUK moves forward to meet the growing needs of our community. We value you as collaborative partners and thank you for taking the time to complete this survey.

Your responses will be shared only with MDUK and no other organisation. We will use your responses to gain a better understanding on the needs and motivations of our donors.

Question Title

* 1. We are so appreciative of the support you give us. What best describes your motivation to support MDUK’s work? Click all that apply

MDUK have helped someone I know/my family, or myself personally

I believe that everyone with a muscle-wasting condition deserves the support they need to live their best lives

I want to support research that will help find treatments and cures for muscle-wasting conditions

I was recommended the charity by a friend/work

I give to MDUK because I like to give back to the community

Question Title

* 2. Do you, a member of your family or a close friend have a muscle wasting condition?

I have a muscle wasting condition

A member of my family has a muscle-wasting condition

I have a friend with a muscle-wasting condition

I am a health professional related to muscle-wasting conditions

I don’t know anyone with a muscle-wasting condition

Question Title

* 3. If you or someone you know has a muscle-wasting condition, could you share with us which condition please?

Question Title

* 4. Is there a specific muscle wasting condition that you are most interested in supporting?

No, I prefer to support all areas of MDUK’s work

Yes, but I also want to support other condition specific research and care that MDUK funds

Yes, Please let us know which condition

Question Title

* 5. On a scale of 0-10, please indicate how much you agree with each of the following statements, with 0 being strongly disagree and 10 being strongly agree

	0	1	2	3	4	5	6	7	8	9	10
I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 0	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 1	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 2	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 3	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 4	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 5	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 6	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 7	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 8	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 9	I receive appropriate updates on MDUK’s work and campaigns for muscle-wasting conditions 10
I feel up to date on the research that MDUK are funding	I feel up to date on the research that MDUK are funding 0	I feel up to date on the research that MDUK are funding 1	I feel up to date on the research that MDUK are funding 2	I feel up to date on the research that MDUK are funding 3	I feel up to date on the research that MDUK are funding 4	I feel up to date on the research that MDUK are funding 5	I feel up to date on the research that MDUK are funding 6	I feel up to date on the research that MDUK are funding 7	I feel up to date on the research that MDUK are funding 8	I feel up to date on the research that MDUK are funding 9	I feel up to date on the research that MDUK are funding 10
I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 0	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 1	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 2	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 3	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 4	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 5	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 6	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 7	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 8	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 9	I am aware of the advocacy work that MDUK do to support those living with a muscle-wasting condition 10

Thanks to our generous supporters, companies and charitable trusts, MDUK are able to fund our work across the UK. We would like to ask a few questions about fundraising.

Question Title

* 6. On a scale of 0-10, please indicate how much you agree with each of the following statements, with 0 being strongly disagree and 10 being strongly agree

	0	1	2	3	4	5	6	7	8	9	10
I care passionately about the work of MDUK	I care passionately about the work of MDUK 0	I care passionately about the work of MDUK 1	I care passionately about the work of MDUK 2	I care passionately about the work of MDUK 3	I care passionately about the work of MDUK 4	I care passionately about the work of MDUK 5	I care passionately about the work of MDUK 6	I care passionately about the work of MDUK 7	I care passionately about the work of MDUK 8	I care passionately about the work of MDUK 9	I care passionately about the work of MDUK 10
I am a committed MDUK donor	I am a committed MDUK donor 0	I am a committed MDUK donor 1	I am a committed MDUK donor 2	I am a committed MDUK donor 3	I am a committed MDUK donor 4	I am a committed MDUK donor 5	I am a committed MDUK donor 6	I am a committed MDUK donor 7	I am a committed MDUK donor 8	I am a committed MDUK donor 9	I am a committed MDUK donor 10
MDUK can be counted on to use donated funds appropriately	MDUK can be counted on to use donated funds appropriately 0	MDUK can be counted on to use donated funds appropriately 1	MDUK can be counted on to use donated funds appropriately 2	MDUK can be counted on to use donated funds appropriately 3	MDUK can be counted on to use donated funds appropriately 4	MDUK can be counted on to use donated funds appropriately 5	MDUK can be counted on to use donated funds appropriately 6	MDUK can be counted on to use donated funds appropriately 7	MDUK can be counted on to use donated funds appropriately 8	MDUK can be counted on to use donated funds appropriately 9	MDUK can be counted on to use donated funds appropriately 10
Overall, I am very satisfied with how MDUK treats me as a donor	Overall, I am very satisfied with how MDUK treats me as a donor 0	Overall, I am very satisfied with how MDUK treats me as a donor 1	Overall, I am very satisfied with how MDUK treats me as a donor 2	Overall, I am very satisfied with how MDUK treats me as a donor 3	Overall, I am very satisfied with how MDUK treats me as a donor 4	Overall, I am very satisfied with how MDUK treats me as a donor 5	Overall, I am very satisfied with how MDUK treats me as a donor 6	Overall, I am very satisfied with how MDUK treats me as a donor 7	Overall, I am very satisfied with how MDUK treats me as a donor 8	Overall, I am very satisfied with how MDUK treats me as a donor 9	Overall, I am very satisfied with how MDUK treats me as a donor 10
I would like to be more involved with MDUK and MDUK’s work	I would like to be more involved with MDUK and MDUK’s work 0	I would like to be more involved with MDUK and MDUK’s work 1	I would like to be more involved with MDUK and MDUK’s work 2	I would like to be more involved with MDUK and MDUK’s work 3	I would like to be more involved with MDUK and MDUK’s work 4	I would like to be more involved with MDUK and MDUK’s work 5	I would like to be more involved with MDUK and MDUK’s work 6	I would like to be more involved with MDUK and MDUK’s work 7	I would like to be more involved with MDUK and MDUK’s work 8	I would like to be more involved with MDUK and MDUK’s work 9	I would like to be more involved with MDUK and MDUK’s work 10

Question Title

* 7. Including MDUK, how many charitable organisations do you support financially?

1-2

3-5

6 or more

Question Title

* 8. How would you describe your charitable donations to MDUK compared to other charities?

I support a number of charities equally

MDUK is the charity that I support the most

I support other charities more than I do MDUK

Other (please specify)

Question Title

* 9. In your opinion, what is your biggest motivation to support a charity?

Question Title

* 10. Do these reasons also apply to why you support MDUK

Yes

No (please explain in further detail here)

Question Title

* 11. How do you like to donate to MDUK or other charities? Click all that apply

Through participating in fundraising events such as the London Marathon or Online fundraising

Regular giving – Monthly direct debits

Annually

By mail through credit card or cheque

Online payments through a charities website

Question Title

* 12. Which factors affect how much and how frequently you donate to MDUK or other causes? (Click all that apply)

Reading interesting appeals and real life stories of who the charity supports

Hearing recent news and updates about research from a charity

Personal circumstances i.e economic factors

Emergency appeals

I am set up to monthly direct debits and leave it at that level

Other (please specify)

Question Title

* 13. Have you participated in any fundrasing events, could you please tell us which? (Click all that apply)

I have participated in an MDUK event (eg Peddle, Paddle, Peak/Town & Gown)

I have participated in a national event for MDUK (eg London/Regional Half and Full marathons, cycling events etc)

I have participated in a national event for another chosen charity (eg London/Regional Half and Full marathons, cycling events etc)

I have attended MDUK’s annual Microscope ball, or other special events such as our Celebrity Sports Quiz or Golf Day.

Other (please specify)

Question Title

* 14. Would you be interested in taking part in an event in aid of MDUK? (Click all that apply)

Yes, I would be interested in taking on a challenge event

Yes, I would be interested in attending MDUK’s Microscope Ball or other Special events

No, I prefer to participate in events for other charities

No, I currently have no interest in participating in events for any charitable organisation

No, I would not be willing to take part but would be willing to volunteer or be a part of an event committee

Question Title

* 15. Could you please share what you feel best describes the industry you work in? Please put n/a if you wish to not share this information.

Question Title

* 16. How would you describe your position at your current workplace?

Director

Manager

Team Leader

Team member/Junior

Other (please specify)

Question Title

* 17. Would you be interested in sharing our corporate leaflet with your company to learn about ways that your company can support MDUK?

Yes, I’d like to learn more about ways that my company can help to raise funds for MDUK

I’m not certain my company would be interested in this but I would be willing to share it

Other (please specify)

Question Title

* 18. MDUK communications include emails, newsletters, SMS, telephone and publications; could you please tell us how you feel about the way we communicate with you? Please rate on a scale of 0 to 10 where 0 is not enough, and 10 is too many.

	0	1	2	3	4	5	6	7	8	9	10
The amount of times per month I am contacted by MDUK is:	The amount of times per month I am contacted by MDUK is: 0	The amount of times per month I am contacted by MDUK is: 1	The amount of times per month I am contacted by MDUK is: 2	The amount of times per month I am contacted by MDUK is: 3	The amount of times per month I am contacted by MDUK is: 4	The amount of times per month I am contacted by MDUK is: 5	The amount of times per month I am contacted by MDUK is: 6	The amount of times per month I am contacted by MDUK is: 7	The amount of times per month I am contacted by MDUK is: 8	The amount of times per month I am contacted by MDUK is: 9	The amount of times per month I am contacted by MDUK is: 10
The number or emails I receive from MDUK is:	The number or emails I receive from MDUK is: 0	The number or emails I receive from MDUK is: 1	The number or emails I receive from MDUK is: 2	The number or emails I receive from MDUK is: 3	The number or emails I receive from MDUK is: 4	The number or emails I receive from MDUK is: 5	The number or emails I receive from MDUK is: 6	The number or emails I receive from MDUK is: 7	The number or emails I receive from MDUK is: 8	The number or emails I receive from MDUK is: 9	The number or emails I receive from MDUK is: 10
The number of letters I receive from MDUK is:	The number of letters I receive from MDUK is: 0	The number of letters I receive from MDUK is: 1	The number of letters I receive from MDUK is: 2	The number of letters I receive from MDUK is: 3	The number of letters I receive from MDUK is: 4	The number of letters I receive from MDUK is: 5	The number of letters I receive from MDUK is: 6	The number of letters I receive from MDUK is: 7	The number of letters I receive from MDUK is: 8	The number of letters I receive from MDUK is: 9	The number of letters I receive from MDUK is: 10
The amount of times I am sent charity gaming information (lottery and raffle) is:	The amount of times I am sent charity gaming information (lottery and raffle) is: 0	The amount of times I am sent charity gaming information (lottery and raffle) is: 1	The amount of times I am sent charity gaming information (lottery and raffle) is: 2	The amount of times I am sent charity gaming information (lottery and raffle) is: 3	The amount of times I am sent charity gaming information (lottery and raffle) is: 4	The amount of times I am sent charity gaming information (lottery and raffle) is: 5	The amount of times I am sent charity gaming information (lottery and raffle) is: 6	The amount of times I am sent charity gaming information (lottery and raffle) is: 7	The amount of times I am sent charity gaming information (lottery and raffle) is: 8	The amount of times I am sent charity gaming information (lottery and raffle) is: 9	The amount of times I am sent charity gaming information (lottery and raffle) is: 10

Question Title

* 19. MDUK currently has three main supporter publications, TMD Magazine, Campaign, and our Impact Report. Could you please tell us what you think of these publications?

	Read online	Sometimes read	Always read	Never read	Never seen
TMD	TMD Read online	TMD Sometimes read	TMD Always read	TMD Never read	TMD Never seen
Campaign	Campaign Read online	Campaign Sometimes read	Campaign Always read	Campaign Never read	Campaign Never seen
Impact Report	Impact Report Read online	Impact Report Sometimes read	Impact Report Always read	Impact Report Never read	Impact Report Never seen
Annual Report	Annual Report Read online	Annual Report Sometimes read	Annual Report Always read	Annual Report Never read	Annual Report Never seen

Question Title

* 20. We recently sent our donors our campaign magazine, did you receive it?

Yes, I read it

Yes, but I have not had the opportunity to read it yet

Yes, but I am unlikey to read it

Other (please specify)

Question Title

* 21. If you did read our campaign magazine, Did you find it an interesting and enjoyable read?

Strongly agree

Agree

Neutral

Disagree

strongly disagree

Please can you share more about your response?

Question Title

* 22. If yes, Did it inspire you to donate to MDUK?

Yes

Question Title

* 23. If no, what could we have done better to make our campaign magazine more engaging?

Question Title

* 24. Finally, please let us know who you are so that we can save your preferences.

Name:

Email address:

Phone number:

Question Title

* 25. If you have raised an issue that we need to address, may we contact you on this phone number about your answers?

Yes

Question Title

* 26. If you have raised an issue that we need to address, may we contact you by email about your answers?

Yes

Donor Relations Survey

Question Title

* 1. We are so appreciative of the support you give us. What best describes your motivation to support MDUK’s work? Click all that apply

Question Title

* 2. Do you, a member of your family or a close friend have a muscle wasting condition?

Question Title

* 3. If you or someone you know has a muscle-wasting condition, could you share with us which condition please?

Question Title

* 4. Is there a specific muscle wasting condition that you are most interested in supporting?

Question Title

* 5. On a scale of 0-10, please indicate how much you agree with each of the following statements, with 0 being strongly disagree and 10 being strongly agree

Question Title

* 6. On a scale of 0-10, please indicate how much you agree with each of the following statements, with 0 being strongly disagree and 10 being strongly agree

Question Title

* 7. Including MDUK, how many charitable organisations do you support financially?

Question Title

* 8. How would you describe your charitable donations to MDUK compared to other charities?

Question Title

* 9. In your opinion, what is your biggest motivation to support a charity?

Question Title

* 10. Do these reasons also apply to why you support MDUK

Question Title

* 11. How do you like to donate to MDUK or other charities? Click all that apply

Question Title

* 12. Which factors affect how much and how frequently you donate to MDUK or other causes? (Click all that apply)

Question Title

* 13. Have you participated in any fundrasing events, could you please tell us which? (Click all that apply)

Question Title

* 14. Would you be interested in taking part in an event in aid of MDUK? (Click all that apply)

Question Title

* 15. Could you please share what you feel best describes the industry you work in? Please put n/a if you wish to not share this information.

Question Title

* 16. How would you describe your position at your current workplace?

Question Title

* 17. Would you be interested in sharing our corporate leaflet with your company to learn about ways that your company can support MDUK?

Question Title

* 18. MDUK communications include emails, newsletters, SMS, telephone and publications; could you please tell us how you feel about the way we communicate with you? Please rate on a scale of 0 to 10 where 0 is not enough, and 10 is too many.

Question Title

* 19. MDUK currently has three main supporter publications, TMD Magazine, Campaign, and our Impact Report. Could you please tell us what you think of these publications?

Question Title

* 20. We recently sent our donors our campaign magazine, did you receive it?

Question Title

* 21. If you did read our campaign magazine, Did you find it an interesting and enjoyable read?

Question Title

* 22. If yes, Did it inspire you to donate to MDUK?

Question Title

* 23. If no, what could we have done better to make our campaign magazine more engaging?

Question Title

* 24. Finally, please let us know who you are so that we can save your preferences.

Question Title

* 25. If you have raised an issue that we need to address, may we contact you on this phone number about your answers?

Question Title

* 26. If you have raised an issue that we need to address, may we contact you by email about your answers?

Question Title

* 27. Thank you so much for taking the time to complete our survey, is there anything else you would like to share with us or have any questions?